Terms & Conditions
Terms and Conditions and Privacy Policy - The CSGROUP CRM System
1. Introduction
Welcome to The CSGROUP CRM System ("we," "us," or "our"). This document serves as both the Terms and Conditions and Privacy Policy and governs your use of our CRM System, accessible through www.thecsgroup.co.za, including all its subdomains and related services. By accessing or using our CRM System, you agree to be bound by these Terms and Conditions and acknowledge the practices outlined in this Privacy Policy. If you do not agree with any part of these terms, please refrain from using our CRM System.
2. Services Offered
The CSGROUP CRM System provides customer relationship management services to enhance business processes and improve client interactions.
3. Eligibility
You must be at least 18 years old to access and use our CRM System. By using our CRM System, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.
4. User Accounts
To access certain features and functionalities of our CRM System, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.
5. Data Collection and Usage
a. Personal Information: When using our CRM System, you may provide personal information, such as your name, email address, and contact details. We collect this information solely for the purpose of providing you with our CRM services and improving your user experience.
b. Usage Information: As you interact with our CRM System, we may collect usage data, such as your IP address, browser type, device information, and page views. This information is used for system maintenance, analytics, and improving the CRM System's performance.
6. Data Security
We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or electronic storage system is entirely secure. Therefore, we cannot guarantee absolute data security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this combined Terms and Conditions and Privacy Policy unless a longer retention period is required or permitted by law.
8. Third-Party Services
Our CRM System may integrate with third-party services or applications to enhance its functionality. Please be aware that when you use these third-party services, their respective terms and privacy policies will govern your interactions with them.
9. Use of Cookies
We may use cookies or similar technologies to improve your user experience and track usage patterns. By using our CRM System, you consent to our use of cookies as described in this combined document.
10. Distinction from www.csgroup.co.za
It is important to note that our domain www.thecsgroup.co.za has no affiliation, association, or connection with www.csgroup.co.za. We are an independent entity offering our CRM System services, and any references to "THECSGROUP" are solely related to our CRM System available at www.thecsgroup.co.za.
11. Modifications
We reserve the right to modify, suspend, or discontinue any part of our CRM System or services at any time without prior notice. We may also revise these Terms and Conditions and Privacy Policy from time to time, and such changes will be effective upon posting on this page. Your continued use of our CRM System after any changes constitutes acceptance of the revised Terms and Conditions and Privacy Policy.
12. Contact Information
If you have any questions, concerns, or requests regarding these combined Terms and Conditions and Privacy Policy or the handling of your personal information, please contact us at:
The CSGROUP CRM System Address:
149 Constantia Street, Dagbreek, Welkom, 9459
Email: marketing@thecsgroup.co.za
Phone: 057 352 4115
These Terms and Conditions and Privacy Policy were last updated on 20/07/2023